In an event of an emergency, is your management team and hotel prepared?
An earthquake will disorient and panic most people so it is important to have the right plan and tools to provide your management, staff and guests a way to safety.
Operation Great British Columbia ShakeOut
A province wide earthquake drill, took place yesterday, October 16, 2014. Hospitality Designs registered and participated in the “Drop, Cover and Hold On” earthquake drill, and prepared each desk with its’ own earthquake emergency pack and updated staff with emergency procedures.
Are you and your hotel prepared for an earthquake? Here are 4 levels of preparedness:
Level 1 – Simple: Drop, Cover and Hold On Drill
This drill uses simple steps to inform individuals how to perform Drop, Cover, and Hold On – a quake-safe action designed to protect people from falling furniture and flying objects that can become projectiles during ground shaking.
Level 2 – Basic: Life Safety Drill
This drill focuses on immediate life safety and engages participants to think through their emergency response actions during an earthquake. Safety must be the first priority, so carefully assess the environment inside and outside of your facility before deciding. Consider factors (your location, building type, hotel furniture secure, where damage will most likely occur in your hotel) that will influence your decisions after the earthquake (i.e. evacuating vs. staying put). Advise your team of the plan and practice.
Level 3 – Intermediate: Decision-Making Table Top Drill
This decision-making drill is designed to have leaders think through more complex issues related to operations in the immediate aftermath of this earthquake.
* How will you direct participants during and immediately following the shaking?
* Identify who is authorized to make and communicate post-earthquake decisions.
Invite key decision-makers to participate in your drill, then afterwards review and discuss what worked or what did not, in order to make changes for the next drill or actual earthquake.
Level 4 – Advanced: Operations Simulation Drill
This operations drill focuses on crisis team personnel who are trained and have emergency response and/or recovery duties in their disaster plan. The drill incorporates simulated incidents, decision-making, response, and life safety aspects.
* Create a timeline for your drill and conduct training for all participants, back-ups, evaluators and decision-makers.
* Separately from the timeline, create a list of “injected events”. “Injects” are surprise events that could reasonably occur during the drill (e.g., aftershocks, specific problems related to your organization, etc.). These events can be “injected” (or provided to the participants in the form of a note, a person acting out a role in the drill, etc.) periodically during the drill to get participants thinking of issues and solutions without overwhelming them. Afterwards discuss what worked or what did not in order to make changes for the next earthquake or drill.
Go to www.shakeoutbc.ca to get template on how to create your Earthquake Emergency Plan.