On Tuesday, November 25th – Hotel Impossible, airing on the Travel Channel, features Hospitality Designs’ hotel furniture on their 7th Episode on Season 5.
Hotel Impossible features a hotel that is having problems or is not living up to its potential. Anthony secretly scouts the property and identifies its biggest problems. He then meets with the staff from front desk receptionists, to housekeeping, to the owners themselves to determine the key operation issues. Some owners could risk losing their hotels if Anthony’s renovations do not work. After coming up with a plan and prescribing the changes that need to be made, Anthony revamps and re-motivates the staff and transforms the hotel. Whether it is demonstrating the proper way to pour a glass of wine or gutting and redecorating a lobby, Anthony knows how to turn a struggling hotel into a bustling tourist destination.
The producers of Hotel Impossible approached Hospitality Designs to aid Mountain View Lodge in lake town of Manson, Washington. A resort property with a beautiful mountain view and guest rooms no where close to par, Hospitality Designs provided hotel furniture to help deliver an updated warm and contemporary room.
Along with an outdated interior, host Anthony faces a passive-aggressive owner with a lack of control in a struggling tourist town, out of control team, and unorganized systems. He definitely has his work cut out for him at this summertime retreat.
Mountain View Lodge Guest Room Before
The rooms at the Mountain View Lodge were outdated and boring. Despite the amazing scenery outside the hotel windows, the rooms left Anthony looking for answers — for instance, why does the bathroom start at the foot of the bed?
Mountain View Lodge Guest Room After
Anthony updated all the furniture in the guest rooms with Hospitality Designs’ Sierra Collection and opened up the space leading into the bathroom.
Mountain View Lodge Guest Bath After
The new layout of the room expands the space of the bathroom and makes it feel less cluttered. Plus, the paneling added around the mirror and in the closet gives the bathroom a more modern look.
Want to see the full episode?
Watch it again on Saturday, November 29th – 12PM EST on the Travel Channel.
“As a fellow GM myself, I must say the show is addictive. I appreciate that he has to build the theater aspect for the viewers, but the good thing for us as hoteliers is that customers really appreciate MORE those properties that do ensure guest safety and cleanliness are paramount. On the positive side, most owners are not as clueless as the ones you see thank goodness and know their way around their P&L and Balance sheets and most importantly, in their annual budgets, commit a % of their net profits per year automatically back into their properties in the way of replacement / renovation / repairs etc. (Assuming they are making profit, but thats another story lol) What is probably most surprising to viewers is that most of the issues Anthony handles are due to neglect, inexperience or laziness. Nothing that cannot be reversed or addressed. Imagine all those independent hotel owners taking tips from his show. Anthony is likely improving the standards countrywide every episode!” – [jonyarms – Travel Channel Nov 23, 2014]
“Number one “fix it” show on TV. Anthony has an innate sense of the micro management business……which helps bring in macro changes to the physical structure or the staff. He has a way of disarming aggressive contractors and decorators while calming the hyper sensitive owners or marketing directors. Blanch is Anthony’s interior designer extraordinaire. She can transform a room on a budget and budgeted time. She is scrappy enough to not take his tough love approach to heart and even gives some back with a Brooklyn twist. This is a can’t miss show. Watch him work his magic and apply it to your business or…….life. You will be neither be bored nor disappointed.” – [philhernon – IMDB Jul 25, 2012]
Photo Credit: Travel Channel
See more of the Sierra Collection here: